That is not our return address and will affect the processing of your return. Note: Please do not send your return to the address on your package.

Otherwise, the retail price of the promotional gift will be deducted from the refund.

For return, any promotional gifts received must be included with the returned items. Returns or exchanges with no tracking ID will not be processed. When returning or exchanging items, customers must use a shipping method that has tracking on it. All items must be returned in their original condition with tag, without scratches or signs of wear, and must not be resized or altered in any way. The time frame for return & exchange must not exceed 30 days from when the original order was received. Items returned without authorization will not be accepted. Customers will be charged for shipping costs (this includes returns and resends). Returns must be made within 30 days of delivery. Refund amounts for returned items will be credited to you in the same currency and using the same exchange rate as your original tender.

If for any reason you're not satisfied with your purchase, please email and we'll provide you with further instructions on where returns should be shipped, and the amount you will be refunded. The time frame for this must not exceed 30 days from when the original order was received. Please note: Items can be exchanged no more than once. If for any reason you're not satisfied with your purchase, you may return or exchange the unused item in its original condition as long as you contact us within 30 days from the delivered date. We want you to feel comfortable and confident when shopping at Swetelove Jewelry, that’s why we offer a 30-day return & exchange policy.

Emerald green sapphire